University of Michigan Business School
Master of Business Administration
Link: Website

Department of Business
Management Information Systems Specialty
Bachelor of Science, Management
Link: Website

• Provided industry trends and advice on strategic direction for key contacts in the association membership.
• Designed cutting-edge content and coordinated facilitators for over 60 sessions at a conference for 1,800 people.
• Presented many sessions on key topics such as innovation, new technology, trends, competencies, measurement, gaming, and simulation.
• Selected and implemented the Customer Relationship Management, Content Management, and other enterprise-wide systems and processes for the business.

• Started and led a team of consultants, programmers and artists in the creation of engaging, corporate e-Learning tools for individuals and small groups with an annual revenue growth rate from 50-80% over each of the 5 years.
• Reduced costs by over 66% in 3 years while maintaining quality and increasing functionality to customers.
• Designed and developed five new, cutting edge e-Learning platforms to deliver to new and existing clients. The products contain highly customized, visual, interactive, self-directed learning on variety of strategic topics.
• Created effective, engaging, interactive communications, marketing and learning tools for a variety of Fortune 500 clients such as Pepsi, Holiday Inn, Blockbuster, and Old Navy. Working with senior management, organization development, marketing, information technology, and human resources, we created a wide variety of award-winning, custom modules.
• Managed and developed a team of full-time, part-time, and contract artists, programmers, and project managers with direct responsibility for strategy, sales, marketing, pricing, profitability, product design, development, and client satisfaction.

Link: Website

• Led team of four in a two-year, $750,000 system redevelopment project for the company's second largest division. The savings of the project have been estimated at $600,000 per year with equal amount of increased revenue potential. Responsibilities included project management, management presentations, budget preparation/adherence, recruiting, hiring, team direction, systems analysis and design, and programming.
• Evaluated and reported on technical and business capabilities of several companies for potential mergers, acquisitions, joint ventures, and vertical integrations.
• Analyzed and designed systems and processes to streamline recruiting team as a key part of maintaining the status of one of Fortune's "100 Best Companies".
• Designed and managed system to track Year 2000 compliance for nearly 3,100 key vendors, customers, and newspapers including integrated processes for e-mail, faxing, and on-going communications with internal leaders.

Link: Website

• Designed and developed department-based inventory tracking system for Cardiology. The system tracks individual items for stock maintenance, government reporting, and management projections. The new process saved $30,000 per month in lost inventory, labor reductions, and has reduced inventory on hand by over 50%.
• Designed and developed system to schedule and track community education programs and fees for multiple hospital systems generating annual revenues of over $40,000.
• Evaluated and recommended corporate network faxing solutions.
• Developed on-line and batch client/server systems on a variety of hardware and software platforms.
• Analyzed and recommended solutions for loopholes in system security and access availability, resulting in more accurate audit trails.

Machinima: When Video Isn't Video
Role: Speaker
Friday, February 16, 2007 - Adobe Speaker Series

Gaming and Simulations Panel: What's Real and What's Hype?
Role: Facilitator, Panelist
Tuesday, November 7, 2006 - Learning 2006

ROI: Real of Phony Measure?
Role: Facilitator, Referee
Tuesday, November 7, 2006 - Learning 2006

Quick, Easy, and Inexpensive Videos Using Virtual Characters from Games
Role: Speaker
Monday, November 6, 2006 - Learning 2006

e-Learning Design Ideas from Non-Traditional Places
Role: Speaker
Wednesday, October 19, 2005 - Training Fall

Unholy Union: Innovation by Mixing Unnatural Things
Role: Speaker
Friday, June 24, 2005 - Games, Learning, and Society Conference

Romulus and Remus or Castor and Pollux: A Discourse on the Twinned Industries of Learning and Gaming
Role: Panelist
Thursday, June 23, 2005 - Games Learning, and Society Conference

Links: Personal website, blog

• Extensive experience in the complete Microsoft Office package, Visio, FrontPage, Visual Basic, VBScript, Visual Basic for Applications, SQL, HTML, Dreamweaver, Flash, ColdFusion and many others
• LINGOs (Learning for International NGOs) Volunteer supporting Learning Strategy and Technology Education for groups such as Save the Children and Habitat for Humanity
• Avid traveler and chef
• Musician, composer, pianist